Force quit
complete
J
Jessica Sheldon
When ending a session and trying to change the start/end time to reflect the actual session time the app closes out. When I start to type the numbers it closes the app.
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F
Fergus Moynihan
marked this post as
complete
The fix for this bug was just released. Please let us know if you still have any issues, and thank you for your patience!
F
Fergus Moynihan
Hi Jessica Sheldon, we should have a fix for this issue coming out later this week. Please let us know if you continue to experience any issues on your end
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Fergus Moynihan
Hi Jessica Sheldon, are you still experiencing this issue after updating your app? We've tested things on our end and have been unable to reproduce the issue.
J
Jessica Sheldon
Fergus Moynihan: When I click finish note it is force closing raven. Not it won’t open to edit the time or note at all.
I took a video but it is too large to send on here
F
Fergus Moynihan
Jessica Sheldon: Hi Jessica, Miguel will be reaching out with a secure Google Drive location where you can upload the video. We'll look into this further on our end in the meantime.
F
Fergus Moynihan
marked this post as
in progress
F
Fergus Moynihan
marked this post as
under review
F
Fergus Moynihan
Hi Jessica, would you mind providing the device that you're using? iOS? Android? Tablet? Mobile? The more information you can give us, the better. Thank you!
J
Jessica Sheldon
Fergus Moynihan: Sorry it is an iPad! I updated I’m checking if it will let me adjust the time and submit the note now