Force quit
complete
J
Jessica Sheldon
When ending a session and trying to change the start/end time to reflect the actual session time the app closes out. When I start to type the numbers it closes the app.
Log In
F
Fergus Moynihan
complete
The fix for this bug was just released. Please let us know if you still have any issues, and thank you for your patience!
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Fergus Moynihan
Hi Jessica Sheldon, we should have a fix for this issue coming out later this week. Please let us know if you continue to experience any issues on your end
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Fergus Moynihan
Hi Jessica Sheldon, are you still experiencing this issue after updating your app? We've tested things on our end and have been unable to reproduce the issue.
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Jessica Sheldon
Fergus Moynihan: When I click finish note it is force closing raven. Not it won’t open to edit the time or note at all.
I took a video but it is too large to send on here
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Fergus Moynihan
Jessica Sheldon: Hi Jessica, Miguel will be reaching out with a secure Google Drive location where you can upload the video. We'll look into this further on our end in the meantime.
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Fergus Moynihan
in progress
F
Fergus Moynihan
under review
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Fergus Moynihan
Hi Jessica, would you mind providing the device that you're using? iOS? Android? Tablet? Mobile? The more information you can give us, the better. Thank you!
J
Jessica Sheldon
Fergus Moynihan: Sorry it is an iPad! I updated I’m checking if it will let me adjust the time and submit the note now