Changed time of session on schedule tab, automatically marked session as "not started" even though data was already collected
under review
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Fergus Moynihan
Jessica Padover Is the issue at present simply that you (the scheduler) might adjust an appointment despite the appointment having already been started (data collected) by one of your technicians?
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Jessica Padover
Fergus Moynihan: Hi Fergus, Yes in this instance I adjusted a previous session's time from the scheduling tab (it ended 30 min earlier than usual), but the note was not yet complete so it was still marked as "in progress" when I adjusted the times.
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Fergus Moynihan
under review
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Fergus Moynihan
Thank you Jessica Padover, we'll get to addressing this issue right away.